Successful leaders have the strategies to lead and increase their group’s ability to resolve conflict as they occur. Teams that demonstrate good team management practices and possess problem solving skills experience less conflict. However, conflict does occur and high-performance teams have a strategy in place to deal with it. They do not avoid thorny issues. They work to identify and understand the underlying issues and to deal with them effectively. In dealing with the difficult situation, members do not let issues fester and grow into interpersonal stresses between members. Rather, they address the issues and move on, putting in place a process or protocol for resolving similar conflicts in the future.
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