How Much Is an Under performing Team Member… Costing Your Business?

How Much Is an Under performing Team Member… Costing Your Business?

Image having complete Trust into your Team Members so that you can have more time for yourself!

It is always a difficult decision as a business owner whether to expand and grow your business to the point that you need to bring on-board team members or do you just remain being the sole entrepreneur?

The disadvantages of being a sole entrepreneur is that your business may not operate effectively without you doing all the work. What happens if you want to take some time off from your business, or your family priorities demand more of your time. In the worse instance, you may have developed some health issues which take your focus off running your business.

The advantages of having a team around you is further business growth and expansion. Having put in place your work/life goals, and the ability of having a culture that implements collaborative thinking that explores your current challenges and bounces ideas off each other for greater success.

In this article, I wanted to discuss some strategic strategies that you may want to consider around succession planning; in particular the further development of your team members.

I was reading a really good article this week and it was looking at relating different sporting activities to teams within business’s.  Being a member of a team sporting event, it is important that you do understand your roles within that team.

So, let’s explore how a tennis double works on the court.  They need to be flexible as during the event the environment is changing rapidly and they have to make quick judgements. Their positions are not fixed and they need a wide range of strengths and abilities to work together. They need to back each other and take up the slack when needed.

Most small business’s need teams that are like the sporting example above. You need to have team members who are flexible and have the ability to adapt quickly and have a large range of abilities and talents. When developing these type of teams, you may need to consider the following:

  • Ensure each team member is efficient within their primary role – They have a good understanding of the goals of the company and their part of the big plan within the business. They follow the processes, systems and are continually tracking their results.
  • Further development of their skills are important – This can be created by job rotation with informal mentors supporting them through the process or outsourced to the professionals.
  • Creating a business succession plan and career progression
  • Information passed onto new team members; that is well documented and systemized for example an operations manual. – Why keep on reinventing the wheel

Over the past 16 years I have been involved with corporate coaching and training in particular working with team member’s professional development.

Lee Stemm was my Professional Coach in 2010 when I was based in Brisbane. I voluntarily sought Lee out as a Coach after witnessing her success with one of my direct reports, and the subsequent success of several other leaders reporting to me when I contracted Lee to the hotels Leadership Coaching program.

As a coach, Lees program was in-depth and had an easy to follow framework, that drew out root causes of issues that were managed through the program, such that my overall leadership performance excelled. She applied her expertise in NLP (Neurolinguistics programming), and she was able to help develop, with the ownership of the coachee, behavioral changes that created long term improvements in leadership skills. I would recommend Lee as a Professional Coach. Her involvement in our business and in my own development was and still remains, invaluable.”

Raymond Faulkner – GM – Holiday Inn

IF you would like to have a chat with me about some of my professional development programs than just give me a call to schedule a discussion session. I also work a lot with sales teams leading their meetings and coaching them towards your business goals.

All the best in Business

P.S.   Gain the Competitive Edge with your High Performing Teams.  Develop your strategic plan (a directional compass) that can help you quickly adapt to changes within your business and market.

  • September 15, 2017


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