Breaking the Gossip Cycle
This is a follow up from previous blog:
Breaking the gossip cycle Let’s say you are not a gossiper. You simply listen to your coworkers so as not be rude. You’ve been taught to be a team player right? But here’s the thing that most people don’t realize—as a listener, you are a co-narrator to the gossip. In other words, the act of active listening actually supports and promotes gossiping. The more you listen, the more you encourage it. If you don’t listen, the gossip has nowhere to go. Think about the last time you told a story to someone who was clearly not interested. The story probably withered on the vine.
Here’s how to get out of the gossip pipeline
1. Be busy.
Gossip mongers want attention. If you’re preoccupied with your work, you can’t be available to listen to their latest story.
2. Don’t participate.
Walk away from the story. Don’t give visual clues that you are interested in listening. If someone passes a juicy story on to you, don’t pass it any further. Take personal responsibility to act with integrity.
3. Turn it around by saying something positive.
It isn’t nearly as much fun to spread negative news if it’s spoiled by a complimentary phrase about the person being attacked
4. Avoid the gossiper.
If you notice one person who consistently makes trouble, take the necessary actions to have as little interaction with that person as possible. Avoid him/her.
5. Keep your private life private.
Don’t trust personal information with coworkers. Remember, if they are gossiping about others, they will gossip about you, too. Don’t give them ammunition.
6. Choose your friends wisely at work.
You spend a good deal of time at work so it’s natural for friendships to develop. Share information sparingly until you are sure that you have built up a level of trust. Also, close association with gossipers will give the perception that you are a gossiper.
7. Be direct.
If you confront the gossiper and confidently tell him or her that such behavior is making it uncomfortable for you and other coworkers, it’s likely to stop.
8. Don’t be afraid to go to a superior.
Gossiping wastes a lot of company time and hurts morale. A company interested in a healthy work environment will value the opportunity to correct this type of situation.
What the employer can do
Gossip is as old as mankind. It is unrealistic to think we could free the workplace of gossip. It’s also conducted through the free will of employees, and regulating that is very difficult without creating a big brother climate. That being said, there are some things that employers can do to minimize negative gossiping and rumormonger:
• Communicate regularly and consistently with employees about what’s going on in the workplace. Regular communication minimizes the influence and need for gossip, because everyone is “in-the-know.” If employees don’t have good information from the supervisor about what is going on, they will make it up in the form of speculation and gossip. Consistent and authentic communication will work wonders in stopping the gossip.
• Discourage gossip in official company policy. Include a section that deals with gossip in the company handbook. Convey to your employees that such talk is injurious to morale and productivity and will not be tolerated. Ask them not to participate and not to tolerate it from others.
• Nip it in the bud. If an employee comes to you complaining of gossip, or if you know an employee to be a gossip, be proactive. Tell the offender that you are aware of his behavior. Describe how his behavior results in others not trusting them. For some, this single statement will be a realization that will result in immediate change. Furthermore, incorporate the impact the gossiping employee’s behavior has had on the workplace in his/her performance evaluations. This should be incentive to stop the behavior.