Once the appropriate delivery methods and skill sets have been identified, they will be applied in the training and coaching plan in the development phrase. These stages involve knowledge, skills and attitude (KSA’s). Your sessions will be interactive with a mix of brainstorming, discussions, role playing, behavioral modeling and on the job training to name just a few. Benchmarking is essential to ensure that you are getting results and we are right on track. The sessions will be hands on with accountable key actions to be implemented from each session.