Once the appropriate delivery methods and skill sets have been identified, they will be applied in the training and coaching plan in the development phrase. These stages involve knowledge, skills and attitude (KSA’s). Your sessions will be interactive with a mix of brainstorming, discussions, role playing, behavioral modeling and on the job training to name just a few. Benchmarking is essential to ensure that you are getting results and we are right on track. The sessions will be hands on with accountable key actions to be implemented from each session.

Throughout the program we will access that your business objectives are being meant. You will have regular review meetings. It is essential to have open communication that will ensure everyone is on the same page and aligned with the business goals, teams and individual targets. Normally you will have a review every ¼ yearly. Modification of your program will take place during this stage to give you maximum results.

This is about ensuring that your team is motivated, empowered and working together collaboratively through the many challenges that occur within your business. Your team members will impact how successful your business is and your reputation. Creating a culture that will support long lasting positive change within your people at every entry level is the key in maintaining and developing a high performing team. This allows you more time to step away from your business, and feel that you can trust your team to exceed your expectations consistently.